Month: March 2021

Why Your Insurance Agents Don't Sell as Much as They Could Graphic

Why Your Insurance Agents Don’t Sell As Much As They Could

Maria Edington

The survey uncovered why agents make mistakes and which training tools are most effective in advancing contact center performance, revenue, and customer satisfaction. Here were the key takeaways for the insurance industry:

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    Why Your Insurance Agents Don't Sell as Much as They Could Graphic

    Why Your Insurance Agents Don’t Sell As Much As They Could

    Maria Edington

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    5 reasons why your sales force should always be closing graphic

    5 Reasons Why Your Sales Force Should Always Be Closing

    Maria Edington

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    A row of call center phone operators sitting in a row, working at computers while wearing headsets.

    How To Empathize With Customers Over the Phone

    Maria Edington

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