Month: June 2021

Close-up of a human’s hand reaching to press a chatbot icon on a blue, digital sign reading, “Natural Language Processing” and “NLP”.

Natural Language Processing: How Machines Are Getting Better at Human Language

Maria Edington

Natural language processing (NLP) is a field of artificial intelligence that seeks to break down human language into components that a computer can comprehend. Smart speakers, chatbots, translation software, and voice-activated devices use NLP algorithms to translate what you type or say into data or commands that computer programs can use.  There are limits to…

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    Close-up of a human’s hand reaching to press a chatbot icon on a blue, digital sign reading, “Natural Language Processing” and “NLP”.

    Natural Language Processing: How Machines Are Getting Better at Human Language

    Maria Edington

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    Balto Named a Gartner Cool Vender in CRM Customer Service and Support graphic

    Balto Named a Gartner Cool Vendor in CRM Customer Service and Support

    Maria Edington

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