Month: October 2023

Unlocking the Power of Ideal Customer Profiles (ICPs) in Sales

Maria Edington

In simple terms, ICPs in sales is a representation of the prospects that likely need your product or service. This means that when you’re creating your marketing campaigns or sales strategy, you’re putting the needs of those people at the forefront of your mind. For decades (or even centuries), marketers and salespeople only knew a…

    Unlocking the Power of Ideal Customer Profiles (ICPs) in Sales

    Maria Edington

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    Thumbnails for Balto and CEL press release

    Balto Research Team Finds AI Tools Are Now Table Stakes in Contact Centers — As Long As They Can Prove ROI

    Balto logo in white, dog only, surrounded by blue circle with colorful edges

    Balto

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