Month: August 2024
Balto Logs 300 Million Conversations Guided in Real-Time
Balto
Record number of calls marks the third year of exponential growth for call guidance technology in contact centers St. Louis – Balto, the first company to provide real-time guidance for contact centers, has announced that it has reached the milestone of 300 million conversations guided in real-time. The record is the third year in a…
