Month: December 2024
Contact Center Trends: What to Expect from AI in 2025
Balto
Check out our free guide: AI Planning for 2025. AI is evolving at breakneck speed. If 2024 was the year of exploration, 2025 will be the year of real adoption. In our recent webinar, “Top Contact Center Trends for 2025,” industry leaders Tom Wicker (COO at Health Plan One), Harley Allaby (Director of Operations at…