Balto Blog
Ways AI Uncovers Opportunities for Retailers
With the help of AI, retailers can better understand customer pain points, optimize sales processes, and identify their top performing reps.
Ways AI Uncovers Opportunities for Retailers
6 Things All Successful Sales Calls Have in Common
Balto COO Chris Kontes Talks Challenges, Company Culture, and the Future
How to Ensure Top-Performing Agents Are Recognized
One and Done: How to Effectively Coach Agents the First Time
Balto Leads the Contact Center Market in Real-Time Guidance with 150+ Customers
3 Crucial Soft Skills for Contact Center Coaching and Leadership
Why Contact Centers Must Create a Company Culture That Nurtures Agent Independence
Balto Gives Users Access to Powerful Real-Time Guidance Platform, Announces Availability in RingCentral App Gallery
