Balto Blog
Balto Research Team Finds Tenured Agents Believe the Contact Center Is a Strong Career Choice
New report uncovers key insights about contact center career skills, advancement opportunities, benefit programs, and more. St. Louis, MO – Balto’s Conversation Excellence Lab has released a new report outlining why the majority of tenured agents choose to build careers in contact centers. The report, “Is the Contact Center a Good Career? Tenured Agents Say…