One No Closer to a Yes: Sales Tips from Carlos Ribera Zankiz graphic

post

One No Closer to a Yes: Sales Tips from Carlos Ribera Zankiz
Balto Fix It Friday Graphic

post

Fix-It Friday: How Can I Stop Re-Coaching Agents?
KPI Series Average Handle Time Balto Graphic

post

KPI Series: Reduce Your Average Handle Time (AHT)
Enhancing Human Communication with AI Balto Graphic

post

Enhancing Human Communication with AI: How It’s Done and Why It Matters
Balto AI Uncovers Opportunities for Retailers Graphic

post

Ways AI Uncovers Opportunities for Retailers
Challenges Women Face in the Contact Center Balto Graphic

post

Tips to Narrow the Wage Gap in the Contact Center
6 Things Successful Sales Calls Have in Common Balto Graphic

post

6 Things All Successful Sales Calls Have in Common
Balto COO Chris Kontes interview with York.IE

post

Balto COO Chris Kontes Talks Challenges, Company Culture, and the Future
How to Ensure Top-Performing Agents are Recognized Balto Graphic

post

How to Ensure Top-Performing Agents Are Recognized
How to Coach Once and Win Balto Graphic

post

One and Done: How to Effectively Coach Agents the First Time