Provide your clients with knowledge that grows their business and gives you a competitive edge.
Keep growing your slice of the cake by having the best conversations on your clients’ roster.
Get new agents up to speed quicker by showing them best practices for different clients, live on the call.
CRO, Advantage Communications
Increase in CSAT Scores
Faster Ramp Time
Faster Customer Service
On G2 from 80+ Reviews
"With Balto, we’ve earned additional $50,000 dollars in monthly recurring revenue.”
"Balto gives access to data that helps me improve my clients revenue."
"Balto is call center magic!"
"Balto has improved my employees' performance more than I could’ve imagined."
"Whenever we make changes, every agent has that on screen immediately."
"With real-time, it’s like having a manager at the agents’ desks at all times."
"When you're drowning in a call Balto is your life raft."
"It takes away the anxiety from a call."
"I love Balto, it's my best friend!"