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Balto Logs 300 Million Conversations Guided in Real-Time

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Justin Smith

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Balto Named 2024 CRM Top 100 Company for Customer Service

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Balto Named Automation Solution of the Year 2024  at CCW Excellence Awards

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Balto Releases QA Copilot, Superhuman Levels of Accuracy and Consistency

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Justin Smith

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Balto Ensures Unparalleled Contact Center Visibility with Screen Recording

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Justin Smith

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Balto Research Team Finds AI Tools Are Now Table Stakes in Contact Centers — As Long As They Can Prove ROI

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Justin Smith

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Balto’s Real-Time Notetaker Summarizes One Million Calls With Groundbreaking Generative AI

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Balto Joins 8×8 Technology Partner Ecosystem to Support Exceptional AI Experiences

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Justin Smith

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Balto Releases Q2 ’23 Edition of Real-Time Index, Highlighting 200M+ Call Trends by Industry and Use Case

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Balto Partners with Zoom to Unleash Agent Performance in the Contact Center

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Justin Smith

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