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Balto Named Automation Solution of the Year Finalist at 2024 CCW Excellence Awards
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Balto Releases QA Copilot, Superhuman Levels of Accuracy and Consistency
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Balto Ensures Unparalleled Contact Center Visibility with Screen Recording
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Balto Research Team Finds AI Tools Are Now Table Stakes in Contact Centers — As Long As They Can Prove ROI
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Balto’s Real-Time Notetaker Summarizes One Million Calls With Groundbreaking Generative AI

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Balto Joins 8×8 Technology Partner Ecosystem to Support Exceptional AI Experiences
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Balto Releases Q2 ’23 Edition of Real-Time Index, Highlighting 200M+ Call Trends by Industry and Use Case

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Balto Partners with Zoom to Unleash Agent Performance in the Contact Center
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Balto Hits Milestone of 200 Million Conversations Guided in Real-Time
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Balto Research Team Finds That Technology Can Bridge The Efficiency Gap & Help Contact Centers Do More With “Less” in 2023