I Have A Question

Balto News

post

Balto Launches Beacon, New Era of Agent Empowerment With Crowd-Sourced Call Recommendations

Beacon lays groundwork for decentralized contact center excellence St. Louis, MO — Balto, the leader in empowering agents with AI for better conservations, has launched the latest real-time capability to benefit agents with crowd-sourced and tested real-time recommendations: Beacon. Beacon is the latest innovation to capitalize on top agent’s expertise and the inherent knowledge all…

post

Balto Launches Beacon, New Era of Agent Empowerment With Crowd-Sourced Call Recommendations

Thumbnails for Balto and CEL press release

post

Balto Releases Q3 ’22 Edition of Real-Time Index, Highlighting 150M+ Call Trends by Industry and Use Case

Thumbnails for Balto and Five9 Partnership

post

Balto Announces Partnership with Five9 to Empower Agents with Conversation Excellence

Balto Gamification for Agent Empowerment features

post

Balto Elevates the Agent Experience in the Contact Center with New Suite of Features

post

Balto Now Embedded Inside Salesforce for Single Pane of Glass Experience, Unleashing Agent Performance

Thumbnail for " Article Balto Now Embedded Directly Within Major CCaaS and Workflow Systems for Simplified Contact Center App Management"

post

Balto Now Embedded Directly Within Major CCaaS and Workflow Systems for Simplified Contact Center App Management

Fast company award for Best Workplaces for Innovators in 2022

post

Balto Selected for Fast Company’s Fourth Annual List of the Best Workplaces for Innovators in the United States

Thumbnails for Balto and CEL press release

post

Balto’s New Real-Time Index Collates Call Trends and Analysis Into One-of-A-Kind Insights for Contact Centers

Balto Spanish Launch Graphic

post

Balto First to Introduce Real-Time Guidance in Spanish for the Contact Center

post

Balto CEO Marc Bernstein Wins CCW Next Generation Leaders Award