News

Balto Thumbnail

Balto Named 2024 CRM Top 100 Company for Customer Service
Balto logo in white, dog only, surrounded by blue circle with colorful edges

Balto

St. Louis, MO —  Balto, the first company to provide real-time guidance to contact centers, has been named a Top 100 Company for Customer Service by CRM Magazine. The sixth edition of the Top 100 List highlights the latest trends and technologies in customer service, marketing, and sales.  In their coverage of customer service trends,…

Read More
    Balto Thumbnail

    Balto Named 2024 CRM Top 100 Company for Customer Service

    Balto logo in white, dog only, surrounded by blue circle with colorful edges

    Balto

    Read More
    Balto Logo

    Balto’s Real-Time Notetaker Summarizes One Million Calls With Groundbreaking Generative AI

    Balto logo in white, dog only, surrounded by blue circle with colorful edges

    Balto

    Read More

    Balto Partners with Zoom to Unleash Agent Performance in the Contact Center

    Balto logo in white, dog only, surrounded by blue circle with colorful edges

    Balto

    Read More
    Thumbnails for Balto and CEL press release

    Balto Research Team Finds Tenured Agents Believe the Contact Center Is a Strong Career Choice

    Balto logo in white, dog only, surrounded by blue circle with colorful edges

    Balto

    Read More
    Balto Gamification for Agent Empowerment features

    Balto Elevates the Agent Experience in the Contact Center with New Suite of Features

    Maria Edington

    Read More
    Fast company award for Best Workplaces for Innovators in 2022

    Balto Selected for Fast Company’s Fourth Annual List of the Best Workplaces for Innovators in the United States

    Maria Edington

    Read More
    Balto Logo

    Balto CEO Marc Bernstein Wins CCW Next Generation Leaders Award

    Maria Edington

    Read More
    Balto Logo

    Balto Champions Collaborative Intelligence, Unveils Industry Intelligence Playbooks

    Maria Edington

    Read More
    Thumbnail image for "Balto Joins Talkdesk AppConnect Marketplace"

    Balto Joins Talkdesk AppConnect Marketplace

    Maria Edington

    Read More
    Balto COO Chris Kontes interview with York.IE

    Balto COO Chris Kontes Talks Challenges, Company Culture, and the Future

    Maria Edington

    Read More
    Balto Improves Real Time Guidance With Intent Based Voice Processing Graphic

    Balto Improves Real-Time Guidance With Intent-Based Voice Processing

    Maria Edington

    Read More
    Balto Announces New Seamless Integration with 8x8 graphic

    Balto Announces New Seamless Integration with 8×8

    Maria Edington

    Read More

Liked What You Read? See Balto in Action.

Balto helps leading contact centers turn insights into outcomes—in real time. Book a live demo to discover how our AI powers better conversations, coaching, and conversions.

Book a Demo Now