Balto News
Balto Hits Milestone of 200 Million Conversations Guided in Real-Time
Record number of calls signals the continuing growth of guidance technology as the gold standard for contact centers. St. Louis – Balto, the first company to provide real-time guidance for contact centers, has announced that it has reached the milestone of 200 million conversations guided in real-time. Only last January, Balto was the first real-time…