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Balto News

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Balto Real-Time Guidance Now Available as Premium App on Genesys AppFoundry

AI-powered conversation excellence platform combines with Genesys customer experience platform to give customers the ability to seamlessly scale perfect contact center conversations St. Louis, MO — Balto, the #1 real-time guidance platform for contact centers, today announced that its AI-powered enterprise conversation excellence solutions are now available as a Premium App on Genesys AppFoundry, the…

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Balto Real-Time Guidance Now Available as Premium App on Genesys AppFoundry

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Balto Named Hot Vendor by Leading Analyst Firm, Aragon Research

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Balto Wins Talkdesk Digital Showdown Competition, Awarded $10K for Charity

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Balto Champions Collaborative Intelligence, Unveils Industry Intelligence Playbooks

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Balto Joins Talkdesk AppConnect Marketplace

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Balto Sponsors University of Nebraska-Lincoln Annual Sales Pitch Competition

Balto COO Chris Kontes interview with York.IE

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Balto COO Chris Kontes Talks Challenges, Company Culture, and the Future

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Balto Leads the Contact Center Market in Real-Time Guidance with 150+ Customers

Balto Integration with Ring Central: Press Release

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Balto Gives Users Access to Powerful Real-Time Guidance Platform, Announces Availability in RingCentral App Gallery

Balto Improves Real Time Guidance With Intent Based Voice Processing Graphic

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Balto Improves Real-Time Guidance With Intent-Based Voice Processing