How Balto Is Shaping the Future of QA/QM, According to CMP Research
Chris Kontes
Product Announcements, Company News, and Industry Recognition
Stay informed on the latest from Balto—including product launches, strategic partnerships, company milestones, award wins, and industry recognition. Explore how Balto continues to lead the conversation around real-time guidance, AI innovation, and contact center transformation.
How Balto Is Shaping the Future of QA/QM, According to CMP Research
Chris Kontes
Real-time QA is the future — and Balto is leading the way. CMP Research just released its 2024 Prism for Automated QA/QM — and we’re proud to share that Balto has been named a Pioneering vendor, the highest possible distinction in the report. CMP Research, or the Customer Management Practice, is a leading market intelligence…
