Product Announcements, Company News, and Industry Recognition

Stay informed on the latest from Balto—including product launches, strategic partnerships, company milestones, award wins, and industry recognition. Explore how Balto continues to lead the conversation around real-time guidance, AI innovation, and contact center transformation.

Balto Champions Collaborative Intelligence, Unveils Industry Intelligence Playbooks

Maria Edington

Best-in-class AI provides ready-to-use sales and CX insights for CCaaS customers St. Louis, MO — Balto, the #1 real-time guidance platform for contact centers, announces Industry Intelligence Playbooks, giving customers immediate access to proven conversation best practices that drive conversions, shorten time to value, and rapidly bring conversation excellence to scale. Compiled from deep data…

Product & Company Updates

Balto Champions Collaborative Intelligence, Unveils Industry Intelligence Playbooks

Maria Edington

Thumbnail image for "Balto Joins Talkdesk AppConnect Marketplace"

Product & Company Updates

Balto Joins Talkdesk AppConnect Marketplace

Maria Edington

Thumbnail image for Balto Sponsors University of Nebraska-Lincoln Annual Sales Pitch Competition

Product & Company Updates

Balto Sponsors University of Nebraska-Lincoln Annual Sales Pitch Competition

Maria Edington

Balto COO Chris Kontes interview with York.IE

Product & Company Updates

Balto COO Chris Kontes Talks Challenges, Company Culture, and the Future

Maria Edington

Product & Company Updates

Balto Leads the Contact Center Market in Real-Time Guidance with 150+ Customers

Maria Edington

Balto Integration with Ring Central: Press Release

Product & Company Updates

Balto Gives Users Access to Powerful Real-Time Guidance Platform, Announces Availability in RingCentral App Gallery

Maria Edington

Balto Announces New Seamless Integration with 8x8 graphic

Product & Company Updates

Balto Announces New Seamless Integration with 8×8

Maria Edington

Balto CEO Marc Bernstein Named to 2022 St.Louis Titan 100 List graphic

Product & Company Updates

Balto CEO Marc Bernstein Named to 2022 St. Louis Titan 100 List

Maria Edington

Balto and NobelBiz Partnership Aims to Improve the Contact Center Ecosystem graphic

Product & Company Updates

Balto and NobelBiz Partnership Aims to Improve the Contact Center Ecosystem

Maria Edington

Building Balto - Lessons learned while crafting quality conversations graphic

Product & Company Updates

Building Balto: Lessons Learned While Crafting Quality Conversations

Maria Edington

Balto Recognized as 2022 Best Places to Work by Purpose Jobs graphic

Product & Company Updates

Balto Recognized As 2022 Best Place to Work By Purpose Jobs

Maria Edington

With Balto Academy, Balto Makes it Easier Than Ever to Be a Real-Time Expert graphic

Product & Company Updates

With Balto Academy, Balto Makes it Easier Than Ever to Be a Real-Time Expert

Maria Edington

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