Customer Contact Week 2024: Everything You Need to Know
Las Vegas, NV – Caesar’s Forum – June 3-6, 2024
Headed to CCW Las Vegas 2024?
For 25 years, Customer Contact Week (CCW) has brought the top executives in the contact center industry to connect, share ideas and insights, and build relationships. If you’re headed to this year’s CCW in Las Vegas from June 3-6, check out everything you need to know ahead of time right here.
The Future of AI in the Contact Center: What to Expect Over the Next 3 Years & Lessons on Leading Your Team Through the Largest Technological Transformation in Human History
Time: Tue June 4, 1:30 PM – 3:00 PM
Location: Caesars Forum, Summit 215-217
ADD TO YOUR CALENDAR
One of the hardest parts of growing a business is producing meaningful outcomes with limited resources. Tradeoffs are inevitable. Resources are limited. Or are they?
Join Marc Bernstein, Balto’s Founder and CEO, in a thought-provoking discussion of how AI is turning the world’s most powerful tool into a renewable resource. That tool is intelligence. What infinitely scalable intelligence means for our global workforce, our global economy, and how we live our lives cannot be understated.
If we are to manage our contact centers through the next era of customer experience, we must first seek to understand the next era of human experience. In this session, together, we’ll craft a vivid picture of where AI is headed and how great leaders will manage through the immense opportunities and disruption.
This CCW session will be one you won’t soon forget.
Schedule 15 Minutes With Balto @ CCW 2024!
Fill out the form, and we’ll be in contact. –
All fields are required. Phone: 855-462-2586
When is CCW 2024?
CCW 2024 is scheduled for June 3-6 in Las Vegas, NV.
Where is CCW 2024?
CCW 2024 will take place at the USA Caesars Forum Conference Center, located at 3911 Koval Lane, Las Vegas, NV 89109.
Where can I register for CCW 2024?
You can register for CCW 2024 here.
Will Balto be at CCW 2024?
Yes! Balto will be at Booth 557. Come say hi and enter our raffle! Or, check out Balto CEO Marc Bernstein’s workshop on June 4 at 1:30 P.M.
What events are happening at CCW 2024?
Each day of CCW 2024 features an array of speaking sessions, breakout groups, workshops, and more. A full agenda is available here, but here’s a quick summary of what you can expect from each day:
Who will be speaking at CCW 2024?
You can find a full list of speakers here. For the full agenda of sessions and workshops, check out this page.
Who is sponsoring CCW 2024?
You can find a full list of event sponsors here, including information on how to become a sponsor yourself.
Where can I find information about accommodations and flights to CCW 2024?
CCW 2024 has partnered with Caesars Palace, Harrah’s, and The LINQ Vegas — for guest accommodations. Attendees also have access to special airfare discounts through Delta Airlines, Southwest Airlines and American Airlines. You can find information about accommodations and flights here.
Get a Glimpse of Balto
Watch this 2 minute demo video to see how Balto can help reps and managers be their best.