Guide agents to have better conversations with consumers and help them collect more.
Give every agent the tools they need to stay compliant on every call, no matter what.
Know what phrases are working and which ones aren’t. Then scale them to your entire team.
— Roger Weiss, President, CACi
Increase in Average
Faster Ramp Time
On G2 from 80+ Reviews
"Our daily immediate payment totals escalated by 75%."
"Our top Balto user is the top collector in the entire company."
"Everyone is saying the most important things on their calls."
“One of our reps went from averaging $4,000 in payments collected a month to $10,000 a month after using Balto."
"Balto has improved my employees' performance more than I could’ve imagined."
"With real-time, it’s like having a manager at the agents’ desks at all times."
"When you're drowning in a call Balto is your life raft."
"It takes away the anxiety from a call."
"I love Balto, it's my best friend!"