Balto Is Headed to Customer Contact Week!

Las Vegas, NV – Caesar’s Forum – June 20-23, 2022

Balto logo white

What’s the point of industry conferences and events?  To network, learn best practices, and discover new, game-changing technologies that can improve your workflow and business.

Well, here we are (Balto stepping into the lime light)!  Go from contact center to profit center with Balto’s real-time guidance platform.  

Balto users have leveraged the power of AI and real-time to achieve:

  • 26% increase in sales
  • 25% increase in CSAT
  • 65% faster agent ramp time
  • 100% real-time visibility into calls
  • 100% quality assurance and compliance

Interested in checking out Balto at the event?  Schedule a 15 minute demo in our booth, see what Balto can do for your organization, and receive 10 additional entries in our giveaway! (hint, hint – it’s a cool electric bike)

See how $125MM+ revenue is attributed to Balto

All fields are required. Phone: 855-462-2586


Marc speaking at CCW 2021

From Contact Center to Profit Center: How AI Can Increase Agent Productivity and Engagement

Time: Tuesday, June 21st at 1:30 PM

Want to hear insights from two contact center industry leaders? Join Marc Bernstein, CEO of Balto and Matt Halliday, EVP of Sales & Marketing at American Homes for Rent for a workshop on Tuesday, June 21st at 1:30pm. They will explore the ways that productivity, performance, and agent satisfaction intersect, offer practical solutions for increasing them, and discuss the ways that AI can transform the modern contact center to be more enjoyable for agents and more profitable for leaders.

Booth 401

Visit us at booth 401 to learn why top-performing contact centers trust Balto’s AI to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences.

Don’t forget to enter for your chance to win an electric bike!

Check Out The Recap from Last Year