No more missed opportunities in the heat of the moment. That means selling more to the best customers.
Empower reps to handle every possible customer concern, when they need it most — live, on the call.
That means ramping new reps faster, and making all reps a little better with every call they make.
Contact Center Technology Leader, Leading Flooring Company
Faster Ramp Time
Higher Close Rates Among New Hires
on G2 from 80+ Reviews
"With Balto, we’ve earned additional $50,000 dollars in monthly recurring revenue.”
In the first 3 months, Balto helped save $3.2M."
"Balto is call center magic!"
"Balto has improved my employees' performance more than I could’ve imagined."
"Whenever we make changes, every agent has that on screen immediately."
"With real-time, it’s like having a manager at the agents’ desks at all times."
"When you're drowning in a call Balto is your life raft."
"It takes away the anxiety from a call."
"I love Balto, it's my best friend!"