Set the Best Possible Appointments
No more missed opportunities in the heat of the moment. That means selling more to the best customers.
- Balto’s Checklists reminds reps to always ask the right questions when qualifying a buyer
- Custom Playbooks give reps the best information for any service, e.g. cost, next steps, or appointment times
Tackle Objections Like a Pro
Empower reps to handle every possible customer concern, when they need it most — live, on the call.
- Balto’s Dynamic prompts shows reps the best rebuttals for any objection — even “one legged” objections
- Win Rate Analysis lets you test phrases against each other and automatically shows reps the winning option
Coach All Reps Without Lifting a Finger
That means ramping new reps faster, and making all reps a little better with every call they make.
- Notifications train out bad behaviors right in the moment
- Real-Time QA automatically scores 100% of calls and helps managers identify the root cause of lost revenue
- Balto’s Leaderboard shows agents how they rank and incentivizes key metrics
“IN THE FIRST 3 MONTHS, BALTO HELPED SAVE $3.2M”
Contact Center Technology Leader, Leading Flooring Company
Faster Ramp Time
Higher Close Rate Among New Hires
Break Appointment Records in Just 45 Days
See immediate results with lightning-fast installation and onboarding. Scale perfect conversations with Real-Time Guidance.
Here’s How Teams Use Balto
Reps Get Guidance on the Side of Their Screen
Managers Coach and Analyze Data in Real-Time
Quality Assurance Monitors Quality and Drives Improvement
on G2 from 200+ Reviews
After One Month: 26.1% More Saves
In a one-month long test, this Balto customer walked away with more appointments on the books and millions in saved sales.