Let’s Get This Play in Motion.
Score a free RTIC cooler when you schedule a demo with a member of our team to learn more about the new features listed below.
With football and tailgate season in full swing, it’s time to make sure you and your team are ready for contact both on and off the field. Schedule a demo with a Balto team member to learn about our newest product capabilities and we’ll send you a free RTIC cooler for your next tailgate.
Balto’s New Playbook:
Play #1: Call Explorer – Searchable transcripts give you 100% insight into call activity.
Play #2: Balto Beacon – Beacon observes every agent interaction and automatically serves recommendations that can be scaled to your whole team instantly.
Play #3: Agent-Sourced Content – Allow top agents to customize the content they see. Crowdsource and validate new content by leveraging your most valuable resource: your agents.
Play #4: Gamification – Enhance agent experience and performance using contests and challenges designed to boost wins.
Play #5: Agent Personalization – Happier agents lead to increased revenue. Allow agents to personalize their Balto experience to improve agent engagement.
Play #6: Industry Intelligence Playbooks – Utilize industry-specific playbooks that incorporate data-backed best practices.
Play #7: Balto in Spanish – Balto now offers Spanish playbooks for North American contact centers with Spanish-speaking agents and customers.
Take the field with Balto!
Submit the form to select a time and get your cooler.
All fields are required. Click the button above to select a time for your call. Questions? Give us a call: 855-462-2586
