Real-Time Guidance

Balto Helps Agents Using 8×8 Say the Right Thing On Every Call

Balto shows agents the best things to say, automatically scores 100% of calls, and alerts managers for coaching moments, in real-time.

See Immediate Results with Lightning-Fast Implementation

  • No-code integration in one day
  • Convert more calls
  • Delight customers
  • Ensure call quality assurance
  • Maintain bulletproof compliance
  • Slash agent ramp time

See how $100MM+ revenue is attributed to Balto

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Don’t Take Our Word For It

CCaaS Customers Love Balto

“Balto is call center Magic”

Randy Clapp, CRO, Advantage Communications

Increase in Sales

Increase in CSAT

Faster Ramp Time

Excellent Conversations in 8×8 are Just a Click Away