Balto Integrates with Regal!
Accelerate Revenue, Streamline Operations, and Skyrocket Customer Satisfaction
Balto and Regal revolutionize customer engagement for mid-market and enterprise B2C businesses in high-stakes industries such as financial services, healthcare, education, and local services. Together, combines Balto’s Real-Time Guidance with Regal’s robust customer engagement solutions, enhancing agent performance and decision-making capabilities.
Experience a comprehensive suite of tools that not only improve customer experiences (CX), but also ensure strict adherence to compliance standards. By integrating Regal’s multi-channel communication prowess with Balto’s AI-driven interaction analytics, get elevated agent efficiency and campaign effectiveness, providing businesses with the insights needed to succeed in competitive markets.
Balto users have leveraged the power of AI and real-time to achieve:
- 26% increase in sales
- 25% increase in CSAT
- 65% faster agent ramp time
- 100% real-time visibility into calls
- 100% quality assurance and compliance
Check out more with Balto x Regal
