Secure Your Data with Balto
Your intellectual property is one of your greatest assets. Balto utilizes state-of-the-art security infrastructure and protocols to ensure the privacy of all client data.
PCI, PHI, & PII Security
Balto automatically flags customer information, like credit cards and phone numbers, and does not save them to disk.
All client data is transferred and stored using bank grade 256-bit encryption, the industry standard for security.
HTTPS & TLS 1.2
All browser communication is encrypted and authenticated to ensure secure communication between systems.
Secure Data Storage
We utilize state-of-the-art AWS infrastructure to ensure the security and integrity of your call data.
We proactively examine our assets in a safe environment to identify and correct potential vulnerabilities.
Service Level Agreements
We fully guarantee the quality, reliability, and up-time of our services for each of our customers.
Salted & Hashed Passwords
All user passwords, from reps to managers, are salted and hashed (one-way) for maximum security.
We uphold rigorous physical security policies, including on-premise security and multi-step employee verification.
We filter IP addresses for fraudulent behavior, examine suspicious web traffic, and identify specific users.