WEBINAR RECORDING

Coaching Agents in the Moment Never Looked So Easy

How to Identify and Act on Coaching Opportunities in Real Time During Calls

Coach the Right Calls, in Real-Time, with Balto

Balto’s Real-Time Coaching drives immediate agent improvement by helping managers identify the right calls to coach before the opportunity is lost. Managers get real-time alerts, in the moment, when coaching opportunities arise and can instantly join the conversation vi chat to provide coaching for agents and save the call while itโ€™s still happening. Learn more

Trusted by

Drive Revenue with Balto

35%

More Conversions

65%

Faster Ramp Time

75%

More Payment Collections

47X

Higher Close Rate Among New Hires

See What Our Customers Have to Say: