Strategies for Engaging and Supporting Tenured Agents

Learn How Balto’s Newest Features Boost Performance for Tenured Agents

Webinar Speakers

Deidre Arnold
Director of Product
@ Balto

Kyle Jones
Director of Product
@ Balto

Brendan Schmidt
Senior Product Manager
@ Balto

Coach the Right Calls, in Real-Time, with Balto

Balto’s Real-Time Coaching drives immediate agent improvement by helping managers identify the right calls to coach before the opportunity is lost. Managers get real-time alerts, in the moment, when coaching opportunities arise and can instantly join the conversation vi chat to provide coaching for agents and save the call while it’s still happening. Learn more

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Higher Close Rate Among New Hires

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