Solution Spotlight: Balto + Talkdesk CX Cloud

New App in the AppConnect Marketplace

How Balto’s Real-Time Guidance Boosts Performance for Talkdesk Users

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Balto + Talkdesk CX Cloud

Great news! Balto’s #1 real-time guidance platform for contact centers was recently added to the Talkdesk AppConnect marketplace! Talkdesk CX Cloud users now have the ability to seamlessly scale perfect contact center conversations by adding Balto. Now, remarkable customer experiences no longer hinge on an agent’s ability to remember a long and ever-changing list of responses. Instead, Balto’s proprietary, best-in-class AI rides alongside every call, listens to both sides of the conversation, and offers up relevant advice in real time to guide agents for the perfect conversation every time.

View Balto on the AppConnect Marketplace | Learn more about Balto + Talkdesk

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