When agents say the wrong things, companies lose sales revenue, frustrate customers, and violate compliance laws. Further still, traditional methods for managing contact center teams, such as rigid call scripting, post-call coaching, and random QA sampling, are overwhelmingly ineffective, inconsistent, and difficult to scale.

In this 30-minute webinar, we’ll chat with RingCentral’s sales development team to learn how they use Balto’s real-time guidance platform to scale the most effective, highest-performing conversations to their entire team of reps working remotely across 3 continents.

‍Join us for this free 30-minute webinar to learn how:‍

• RingCentral boosts conversion rates, increases agents’ effectiveness, and ensures consistency using AI and real-time technology.
• Managers quickly and easily scale best practices to the entire team and monitor performance in real time.
• Balto’s real-time guidance, coaching, and QA boosts performance for contact center agents and managers.