Download Presentation Slides (PDF) Resources shared during the broadcast: Download presentation slides (PDF) 2023 Contact Center Report: How Contact Center Leaders Are Improving Efficiency And Doing More With “Less” How to Recession-Proof Your Contact Center, According to 360+ Executives How To Engage & Motivate Agents: AMA with Jeff Toister
Coaching For the Win: How AI Makes Contact Center Coaching More Effective w/Roy Atkinson Time to Read 1 minute Read More Coaching For the Win: How AI Makes Contact Center Coaching More Effective w/Roy Atkinson
Do More With Less: 3 Effective Strategies to Maximize Your Contact Center’s Potential – w/Myra Golden Time to Read 1 minute Read More Do More With Less: 3 Effective Strategies to Maximize Your Contact Center’s Potential – w/Myra Golden
Say This Not That With Lee Salz: Sales Edition Time to Read 1 minute Read More Say This Not That With Lee Salz: Sales Edition
Jeb Blount On The Biggest Issue In Sales Contact Centers: Objections Time to Read 1 minute Read More Jeb Blount On The Biggest Issue In Sales Contact Centers: Objections
What Makes the Contact Center a Great Career? Insights from 600+ Tenured Agents Time to Read 1 minute Read More What Makes the Contact Center a Great Career? Insights from 600+ Tenured Agents
How to Identify & Coach on the Most Effective Soft Skills – with Myra Golden Time to Read 7 minutes Read More How to Identify & Coach on the Most Effective Soft Skills – with Myra Golden
