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How National General Insurance Used Real-Time Guidance to Impact Sales Conversions & Audit Scores

January 21, 2021

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Product
- Overview
  
  Product Overview
  Get an overview of Real-Time
  
  Integrations
  Integrate with the phone systems you trust.
  
  Products
  
  Real-Time Guidance
  Guide agents and measure what works.
  
  Real-Time QA
  Score 100% of calls in real-time.
  
  Real-Time Coaching
  Alert managers and coach instantly
Why Real-Time
Solutions
- Overview
  
  Solutions Overview
  Scale excellent conversations to your entire organization.
  
  By Use Case
  
  Sales
  Empower agents to convert, save, and retain.
  
  Customer Experience
  Communicate with customers in ways they love.
  
  Compliance
  Adhere to guidelines on every single call.
  
  Quality Assurance
  Get record-breaking quality scores and real-time visibility.
  
  By Industry
  
  Insurance
  Win more quotes and expedite service calls.
  
  Home Improvement
  Set more appointments and crush objections.
  
  Direct to Consumer
  Wow your customers and convert every call.
  
  Collections
  Break collection records and always stay compliant.
  
  BPO
  Differentiate with unique insights and call quality.
Resources
- All Resources
  
  Blog
  
  Conversation Excellence Lab
  
  Resource Hub
Customers