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How to Fix Contact Center Onboarding, According to 400+ Agents and Managers

November 3, 2022

Download Presentation Slides (PDF)

View Report: How to Fix Onboarding, According to 400+ Contact Center Employees

Resources shared during the broadcast:

  • Download presentation slides from the webinar broadcast (PDF)
  • Learn more about Balto’s Conversation Excellence Lab
  • See Balto in Action – Schedule a Demo

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Balto QA Copilot: Using AI To Improve Conversations – featuring Bradley Metrock & John Walter of the Contact Center AI Association & Balto’s CEO, Marc Bernstein

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  • Why Balto?

    • What You need to know

      Why Balto?
      Our Customers
      Balto vs Competitors

      Balto vs Competitors

      Learn Why Balto is
      the Better Choice
  • Product

    • PRODUCTS

      Product Overview
      Generative AI
      Real-Time Guidance
      NEW | Balto QA Copilot
      Real-Time Coaching
      Real-Time Notetaker
      Integrations

      Balto Embedded
      in Your CCaaS

      Genesys Integration Logo
      NICE inContact and Balto Integration Logo
      Balto Customer: Ring Central
      See All Integrations
  • Solutions

    • By Use Case

      Sales
      Customer Experience
      Compliance
      Quality Assurance
      Spanish

      By Industry

      Health Insurance Sales
      Insurance
      Financial Services
      Healthcare
      Home Improvement
      Collections
      Retail and D2C
      BPO
  • Resources

    • All Resources

      The Balto Real-Time Index
      Blog
      Conversation Excellence Lab
      Partners
      Resource Hub

      Find what you need in the Resource Hub

      Articles

      Case Studies

      E-Books

      News

      Research

      Webinars

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