Join The Pack

From new customers to awesome new talent like yourself, we are committed to growth. We’d love your help.

See Open Roles

We are Revolutionizing the Contact Center Industry

This can only be done with strongly-held values.

Start With Gratitude

Stay humble, recognize others, and make the most of everything.

Always Be Growing

Never stop learning. Be a force of growth for yourself and others.

Own the Work

See the problem. Do the solution. Own the result.

Talk Things Out

We assume positive intent, talk through issues, and communicate openly.

Love Every Customer

We care for and appreciate our customers, no matter their size.

Anchor on Success

We set goals that align for success, and don’t settle for “good enough.”

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You Create Your Best Work. We’ll Take Care of Everything Else.

Unlimited PTO

Recommended minimum of 14 days

Medical Benefits

Get coverage for medical, vision, and dental care

Development Allowance

Every quarter, you get $500 to spend on a course, conference, etc. to develop your skills

Parental Leave

Get 12 weeks of leave to spend all-important time with your little one

Stock Options

Invest in your retirement and get equity in Balto

Dog-Friendly

Show off your pets in our coworking office

Work From Home

We have people working in the office, hybrid, and fully remote

Snazzy Office

Come to the coworking office to work, socialize, and collaborate

Check Out How We are Getting Rated on Glassdoor

Overall we are being liked!

Out of all our reviews, 100% would recommend Balto to their friends.

With more than 45 reviews of current employees and a total average of 5 stars, we make sure everyone feels valued.

(47) Balto Reviews

5.0

(25) Diversity & Inclusion Reviews

4.8

All Balto Ratings

Comp & Benefits

4.8

Culture & Values

5.0

Career Opportunities

4.9

Work/Life Balance

4.4

Senior Management

5.0

See Open Roles

See What Baltonians Have to Say:

“Balto is the intersection of an amazing group of people, building an industry leading product, and solving challenging problems. There’s a honeymoon period with every job… this one has never worn off.”
Mike Goldstein
VP of Engineering
“When choosing a company, I focused on three key areas: a problem space and product that excited me, people I truly wanted to work with everyday, and a business that was ready to scale. Lucky for me, Balto has exceeded my expectations on all fronts.”
Jeff Zimmerman
Chief Product Officer
“Since joining Balto, I’ve had the opportunity to make meaningful contributions to the growth of the company, all while learning from talented coworkers. Being a St. Louis native, Balto’s commitment to the city makes me extremely proud to call myself a Baltonian.”
Jordan Navin
Senior Data Scientist
“I can honestly say that I’ve made some home skillet biscuits who make me feel like I can be my weird, quirky self. Working here also jump started my career like I was on steroids.”
Julie Lim
Creative Director
“I started my sales career as an SDR with Balto right out of college. Their focus on the culture of helping employees grow gave me the opportunity to transition into the AE role faster than I thought possible.”
David Chambers
Account Executive
“I went from an SDR to starting and managing the Partnerships team. I’ve grown a lot and there’s a lot more growth to go.”
Sydney Cavero
Head Of Partnerships
“The growth I have seen in myself and others around me is truly incredible. I couldn’t imagine a better place to kickstart my career as a Customer Success Manager right out of college.”
Meghan Cronin
Customer Success Manager
“I came to Balto to move my skills from professional proficiency towards mastery. I had no idea I was also joining a pack that works for each other’s successes as much as we care about our customers.”
Michelle Barbeau
Customer Education Manager
“Wow, I wouldn’t be exaggerating to say that coming to Balto has changed my life. I feel like I’ve grown just as much as Balto has. I came to get my foot in the door of a new industry, I’m staying because of our people-first approach to software.”
Noah PG
Director Of Implemenation
“After graduating from community college and having no clue what I wanted to do, I applied for a job at Balto due to their amazing culture and goals. Since then, Balto has allowed me to gain invaluable experience through countless opportunities.”
Travis “Travmachine” Papproth
Finance Manager
“In a short time, I’ve gone from a team of 1 to a team of 8. We get to work on the company’s largest, most impactful projects and influence change across the organization.”
Maria Citrowske
Head of Creative Solutions
“Balto has given me the opportunity to continue to double down on my strengths, challenge me to grow personally and professionally, and giving me the trust to lead the growth of this organizations most important asset—its people. There is no other timeline where I have this opportunity and I am eternally grateful to everyone who is bringing Balto’s success story to life.”
Gideon
Head Of Talent

Explore The Possibilities

See Job Openings