Careers
Join The Pack
From new customers to awesome new talent like yourself, we are committed to growth. We’d love your help.
Highlights
We are Revolutionizing the Contact Center Industry
This can only be done with strongly-held values.
Start With Gratitude
Stay humble, recognize others, and make the most of everything.
Always Be Growing
Never stop learning. Be a force of growth for yourself and others. Growth starts with you.
Own the Work
We are drivers who seek to fix things and push forward towards the solution. We don’t wait for problems to solve themselves.
Talk Things Out
We assume positive intent in others, talk through disagreements, and create open lines of communication across departments.
Love Every Customer
We care for and appreciate our customers, no matter their size, industry, or sophistication.
Anchor on Success
We set goals that align for success, and don’t settle for “good enough.”
You Create Your Best Work. We’ll Take Care of Everything Else.
Unlimited PTO
Recommended minimum of 14 days
Medical Benefits
Get coverage for medical, vision, and dental care
Development Allowance
Every quarter, you get $500 to spend on a course, conference, etc. to develop your skills
Parental Leave
Get 12 weeks of leave to spend all-important time with your little one
Stock Options
Invest in your retirement and get equity in Balto
Dog-Friendly
Show off your pets in our coworking office
Work From Home
We have people working in the office, hybrid, and fully remote
Snazzy Office
Come to the coworking office to work, socialize, and collaborate
Check Out How We are Getting Rated on Glassdoor
Overall we are being liked!
Out of all our reviews, 100% would recommend Balto to their friends.
With more than 45 reviews of current employees and a total average of 5 stars, we make sure everyone feels valued.
(47) Balto Reviews
(25) Diversity & Inclusion Reviews
All Balto Ratings
Comp & Benefits
4.8
Culture & Values
5.0
Career Opportunities
4.9
Work/Life Balance
4.4
Senior Management
5.0
See What Baltonians Have to Say:
Mike Goldstein
Chief Technology Officer
“Balto is the intersection of an amazing group of people, building an industry leading product, and solving challenging problems. There’s a honeymoon period with every job… this one has never worn off.”
Tim Claudin
VP of Sales
“Working at Balto provides the opportunity to build something amazing with people you truly enjoy working with. Everyone spends a lot of time at work, you want to know it means something, at Balto you get to experience what that feels like.”
Christina Knoll
Customer Success Manager
“Working at Balto feels like being part of a community—everyone is approachable, supportive, and eager to help. The diverse range of customers and use cases we work with keeps things exciting, and it’s been an incredible opportunity for personal and professional growth.”