Our Customers
Contact Centers Do Extraordinary Things with Balto

Redirect Health Elevates Member Experiences With Balto
“We infused Balto into our ecosystem, we encourage our team members to utilize the different aspects of the tool, and over the last year, we’ve seen our NPS score take a gradual incline and over the last two months, a very steep incline. There’s a direct correlation with our percent of compliance to our Balto metrics. […] Over the last two months, we’ve consistently been in the 93-95% range and we’re now in a 65-70% range on our NPS score.”
Barry Pritchett
VP of Care Logistics, Redirect Health
Customer Success Stories
Break Records in Just 45 Days
See immediate results with lightning-fast installation and onboarding. Scale excellent conversations with Real-Time Guidance.