See Balto in Action

Solve your customer’s problems faster with industry-leading AI. No manual call scoring, no random listening, and no holds to lool up information.

Equip agents with answers to customer questions in real-time, instantly pulling information from your knowldege base.

Coach your agents faster than ever. Balto identifies which agents need coaching, does your prep work, pulls coachable calls, and takes you right to the coaching moments.

Instantly view insights on the trends driving your business, ready for you out of the box.

QA calls faster than ever, so all that’s left is verifying data entry and surfacing trends to leadership.

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Trusted By
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The customized call summaries are making my life so much easier when validating recruiter interviews each week!
— PRN Healthcare

I can search for the information I need and probably find it in like five minutes.”
— Innovative Financial Group

Without Balto, we’d have to hire six QA analysts to do everything that Balto is able to do for us.
— Empire Today

With Balto and our new onboarding process, training time has been cut from four days to two days.
— Mnet Health

Balto’s Suite of Generative AI Tools

Watch this short commercial to see how Balto can help agents and managers be their best selves. Focus on conversations and let Balto do the rest.

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