See Balto in Action

Unite agents with industry-leading AI for behavior change that delivers happier customers, increased revenue, and perfect conversations on every call.

Equip agents with answers to customer questions in real-time, instantly pulling information from your knowldege base.

Coach your agents faster than ever. Balto identifies which agents need coaching, does your prep work, pulls coachable calls, and takes you right to the coaching moments.

Instantly view insights on the trends driving your business, ready for you out of the box.

QA calls faster than ever, so all that’s left is verifying data entry and surfacing trends to leadership.

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Balto’s Suite of Generative AI Tools

Watch this short commercial to see how Balto can help agents and managers be their best selves. Focus on conversations and let Balto do the rest.