Real-Time Notetaker
Your Calls Summarized, Automatically
Real-Time Notetaker automatically summarizes 100% of your calls, so your agents don’t have to. Automate time-consuming after-call work and generate notes with a single click, all seamlessly integrated into the Real-Time platform
Built By Industry Insiders & Experts
Many of us started out on the phones or walking the floors. We know what agents and supervisors need to be successful and that giving them access to the right technology allows organizations to reach their goals.
Customers Trust & Depend on Balto
Our dedicated Customer Enablement Team members work with every customer to address their specific needs, whether it’s optimizing a playbook or uncovering call trends. With Balto, your ROI is never a question.