Why are Contact Centers Switching to Balto’s Real-Time Guidance?
Saving Calls Before It’s Too Late
Balto’s AI offers real-time guidance to help your agents to say the right thing, live on every call. Balto automatically alerts a manager to join critical calls at the right moment so you can intervene before it’s too late.
Trusted by Top Contact Centers
Your business is in good hands with Balto. With a 4.8 rating and over 300 reviews on G2, Balto is the favorite real-time solution for top-performing contact centers.
Empower and Engage Your Agents
Balto is built for agent empowerment, not enforcement. Happy agents lead to better results!
Don’t Just Take Our Word For It
Here’s what our fans have to say on G2
“Knocked My Socks off”
Drive real business outcomes with Real-Time.
Faster Ramp Time
Faster Handle Times