Why are Contact Centers Switching to Balto’s Real-Time Guidance?
01.
Save Calls Before It’s Too Late
Balto’s AI offers real-time guidance to help your agents to say the right thing, live on every call. But for times you need a human, Balto automatically alerts a manager to join critical calls at the right moment so you can intervene before it’s too late.
02.
Upfront Pricing, Flexible Plans
Our pricing plans are transparent and based on number of agents, not number of agent interactions. We offer flexible contract lengths so you can be sure Balto is a great fit for your needs.
03.
Trusted By Top Contact Centers
Your business is in good hands with Balto. With a 4.7 rating and over 150 reviews on G2, Balto is the favorite real-time solution for top-performing contact centers.

“Knocked My Socks off”
Drive real business outcomes with Real-Time.
More Conversions
Faster Ramp Time
Faster Handle Times
Here’s How Teams Use Balto
Reps Get Guidance on the Side of Their Screen

Managers Coach and Analyze Data in Real-Time

Quality Assurance Monitors Quality and Drives Improvement
