The New Way of Getting Conversations Right
Start improving conversations when it matters most: in the moment. Get more sales and happier customers in just 45 days with Real-Time Guidance.
Increase in Sales
Increase in CSAT
Faster Ramp Time
Lower AHT
Three Products, One Goal: Excellent Conversations
Explore how Balto’s Real-Time Guidance Platform scales excellent conversations to your entire organization.
Real-Time Guidance
Show agents what to say, measure what’s working, and scale it instantly. See how the world’s leading companies use Real-Time Guidance to move their organizations forward.


Real-Time Coaching
Automatically alert managers for key coaching opportunities and allow them to coach in the second reps need it the most. Drive immediate agent improvement by coaching the right calls in real-time.
Real-Time QA
Effortlessly score 100% of calls and quickly identify where conversations go wrong. Put an end to random sampling and hours spent manually scoring calls.

See What Our Customers Have to Say:
Break Sales Records in Just 45 Days
See immediate revenue growth with lightning-fast installation and onboarding. Scale perfect conversations with Real-Time Guidance.
Welcome to Conversation Excellence
Welcome to a world where excellent sales and service conversations are at the tip of your fingers.
Before Balto
After Balto
100+
Balto Customers
100M+
Calls Guided in Real-Time
4.7stars
on G2 from 160+ Reviews
185M
Delivered Real-Time Recommendations
Get a Glimpse of Balto
Watch this 2 minute demo video to see how Balto can help reps and managers be their best.