Health Insurance Marketplaces
Drive Enrollments. Ensure Compliance.
Transform Health Insurance Enrollment with Balto.
In a competitive marketplace, your ability to guide consumers through complex health insurance options can make or break their enrollment experience. Balto’s real-time AI helps your team simplify decision-making, ensure compliance, and convert more leads—all while creating a seamless experience for consumers.
Highlights
Why Leading Health Insurance Marketplaces Choose Balto
Convert More Leads into Enrollments.
Consumers need clarity to make confident decisions. Balto empowers your team with real-time guidance to address their concerns, explain plan benefits, and steer them toward the best options.
Ensure Flawless Compliance.
With constantly shifting regulations, staying compliant is a challenge. Balto’s live compliance monitoring ensures agents meet CMS and HIPAA standards while keeping every interaction aligned with regulatory requirements.
Simplify Complex Enrollment Journeys.
Whether it’s comparing plans, handling objections, or addressing special enrollment scenarios, Balto’s AI gives agents the tools they need to provide clarity and close enrollments faster.
Accelerate Training and Performance.
Balto shortens onboarding times, reduces handle times, and keeps your team focused on helping consumers enroll in the coverage they need.
How Balto Works for Health Insurance Platforms
Real-Time Guidance
Equip agents with live prompts that adapt to each consumer’s unique situation, from navigating plan details to handling objections.
Compliance Monitoring
Let agents securely search your knowledgebase, CRM, and the worldwide web to get every action right, faster, the first time.
AI-Powered Insights
Identify trends and optimize strategies with instant access to analytics and call data.
Who We Serve
Balto supports health insurance marketplaces,
brokers, and enrollment teams that focus on:
Medicare Advantage and Medicare Supplement enrollments
Individual and family plans through the ACA Marketplace
Ancillary products like dental, vision, and critical illness insurance
Year-round consumer engagement and retention efforts
Transform the Way Consumers Enroll.
For leaders like HPOne and Redirect Health, Balto provides the AI tools to drive enrollments, maintain compliance, and deliver a frictionless experience at every step. With Balto, your team can handle higher call volumes, shorten enrollment cycles, and deliver better outcomes — without compromising on quality or compliance.
See Balto in Action
Solve your customer’s problems faster with industry-leading AI. No manual call scoring, no random listening, and no holds to lool up information.
Equip agents with answers to customer questions in real-time, instantly pulling information from your knowldege base.
Coach your agents faster than ever. Balto identifies which agents need coaching, does your prep work, pulls coachable calls, and takes you right to the coaching moments.
Instantly view insights on the trends driving your business, ready for you out of the box.
QA calls faster than ever, so all that’s left is verifying data entry and surfacing trends to leadership.