Balto Blog
How to Use AI to Improve 90-Day Agent Retention
Chris Kontes The best way to use AI to improve 90-day agent retention is to map each root cause of early-tenure turnover to a specific AI capability that addresses it. Balto, the AI Workforce for the contact center, is ranked #1 rated Agent Assist on G2 and Capterra and #1 out of 51 evaluated QA automation solutions by CMP Research 2026.
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