Balto's documentation hub

Everything you need to get Balto up, running, and integrated, for customers and partners, in one place.

Deploy Balto in your environment, setup, configuration, and rollout, step by step.

Endpoints, authentication, and payloads, so you can build on top of your call data.

Connect Balto to the CCaaS, CRM, and dialer platforms you already run.

Build and certify a new softphone integration, from first call to production.

Get Balto up and running

Book a demo and we'll walk your team through setup, integrations, and go-live.

Call and speak directly with our AI agent to schedule your demo, available 24/7, no wait time.

Give agents the right answer in real time, pulled straight from your own knowledge base.
Coach faster. Balto spots who needs it, does the prep, and takes you right to the coachable moments.
See the trends driving your business out of the box, no setup required.
QA every conversation automatically, so all that’s left is a quick review before it reaches leadership.