Set & Hold the Best Appointments
No more missed opportunities in the heat of the moment. Scale your appointment setting and get reps in the home.
- Balto’s Checklists reminds reps to always ask the right questions when qualifying a buyer
- Custom Playbooks give reps the best information for any service, e.g. cost, next steps, or appointment times

Tackle Objections Like a Pro
Empower reps to handle every possible customer concern, when they need it most — live, on the call.
- Balto’s Dynamic prompts shows reps the best rebuttals for any objection — even “one legged” objections
- Win Rate Analysis lets you test phrases against each other and automatically shows reps the winning option
Real-Time Coaching for Faster Lead Conversion
That means onboarding new reps quicker and scaling best practices across the team, so they can win more on every call.
- Real-Time QA automatically scores 100% of calls and helps managers identify the root cause of lost revenue
- Balto’s Leaderboard shows agents how they rank and incentivizes key metrics
“IN THE FIRST 3 MONTHS, BALTO HELPED SAVE $3.2M”
Contact Center Technology Leader, Leading Flooring Company
More Conversions
Faster Ramp Time
Higher Close Rate Among New Hires
Your Busy Season Doesn’t Have to End
See immediate results with lightning-fast installation and onboarding. Keep the momentum going year-round.
Here’s How Teams Use Balto
Reps Get Guidance on the Side of Their Screen
Managers Coach and Analyze Data in Real-Time
Quality Assurance Monitors Quality and Drives Improvement
98%
Accuracy
45days
No-Code Installation
4.8stars
on G2 from 400+ Reviews
SOC II
Compliant
Balto Powers the Home Improvement Space
PJ Fitzpatrick’s Journey with Balto: Enhancing Sales and Training
The Challenge: Improving Sales Performance and Training Efficiency PJ Fitzpatrick, a leader in the home improvement industry, needed to optimize their call center operations and improve the performance of their sales agents. At the same time, they wanted to provide…
Renewal by Anderson Delivers World-Class Homeowner Experience With Balto
“Across the board in all of our set rates, we’re better this year than we were last year.” — Don Halling, Regional Director of Inside Sales Renewal by Anderson is a nationwide window replacement service that prides itself on top-notch…