Balto users have leveraged the power of AI and real-time

If you’re using Genesys Cloud and you’re ready to go faster with Balto’s AI, there’s no better time to start than now. Our mission is to power a new era of knowledge work in the contact center. Instantly view insights, solve customer problems faster, and power your team with unparalleled AI.

Increase in sales

Increase in CSAT

Faster agent ramp time

Real-time visibility into calls

Quality assurance and compliance

Check out Balto on Genesys Cloud