Secure Your Data with Balto
Your intellectual property is one of your most valuable assets. Balto is SOC 2 compliant and leverages advanced security infrastructure and protocols to ensure the privacy and protection of all client data.
PCI, PHI, & PII Security
Balto automatically flags customer information, like credit cards and phone numbers, and does not save them to disk.
256-Bit Encryption
All client data is transferred and stored using bank grade 256-bit encryption, the industry standard for security.
HTTPS & TLS 1.2
All browser communication is encrypted and authenticated to ensure secure communication between systems.
Secure Data Storage
We utilize state-of-the-art AWS infrastructure to ensure the security and integrity of your call data.
Vulnerability Scans
We proactively examine our assets in a safe environment to identify and correct potential vulnerabilities.
Service Level Agreements
We fully guarantee the quality, reliability, and up-time of our services for each of our customers.
Salted & Hashed Passwords
All user passwords, from reps to managers, are salted and hashed (one-way) for maximum security.
Physical Security
We uphold rigorous physical security policies, including on-premise security and multi-step employee verification.
IP Filtering
We filter IP addresses for fraudulent behavior, examine suspicious web traffic, and identify specific users.