No more saying the wrong things in make-or-break moments. Guide every agent to sell like your top performers.
When agents actively listen and always have the answers, handle times shrink and customers stay with you.
Wish you could guide every single call to get bulletproof compliance? Well, now you can.
Balto automatically scores 100% of calls so you can focus on improving conversations - not on scoring them.
Randy Clapp, CRO, Advantage Communications
Faster Ramp Time
On G2 from 80+ Reviews
"With Balto, we’ve earned additional $50,000 dollars in monthly recurring revenue.”
"Balto doesn’t get tired - it's always listening."
"Balto is call center magic!"
"Balto has improved my employees' performance more than I could’ve imagined."
"Whenever we make changes, every agent has that on screen immediately."
"With real-time, it’s like having a manager at the agents’ desks at all times."
"When you're drowning in a call Balto is your life raft."
"It takes away the anxiety from a call."
"I love Balto, it's my best friend!"