No more saying the wrong things in make-or-break moments. Guide every agent to sell like your top performers.
When agents actively listen and always have the answers, handle times shrink and customers stay with you.
Wish you could guide every single call to get bulletproof compliance? Well, now you can.
Balto automatically scores 100% of calls so you can focus on improving conversations - not on scoring them.
Randy Clapp, CRO, Advantage Communications
Faster Ramp Time
On G2 from 80+ Reviews
"Balto gives us consistency. And now everyone is saying the most important things on their calls."
President, CB USA
"Our agents have an extra set of ears and are always provided the appropriate response. Balto doesn't get tired."
Director of AI, National General Insurance
"Balto is call center magic!"
CRO, Advantage Communications
"Balto has improved my employees' performance more than I could’ve imagined."
"Whenever we make changes, every agent has that on screen immediately."
Sales Development Manager, American Homes 4 Rent
"It’s like having a manager at the agents’ desks at all times"
Contact Center Manager
"When you're drowning in a call Balto is your life raft."
"It takes away the anxiety from a call."
Collections Team Lead, CB USA
"I love Balto, it's my best friend!"