Your AI Should Be as Multilingual as Your Customers
Balto’s real-time conversation AI is now available in over 20 languages, making it easier than ever for global contact centers to deliver fast, smart, and effective service across borders. Whether you’re running support in Toronto or sales in São Paulo, Balto helps your agents handle calls in the language your customers actually speak.
This is more than transcription. It’s true multilingual conversation AI—guiding agents live, summarizing calls automatically, flagging compliance issues, and surfacing coaching moments in real time, all in the native language of the speaker.
AI Support That Speaks Your Customers’ Language
With Balto, agents get live prompts in their own language. QA and compliance teams get visibility without translation delays. And supervisors can review summaries that match the language of the call.
Our platform now supports:
- English
- Spanish
- French
- Arabic
- Armenian
- Bangla
- Belarusian
- Croatian
- Dutch
- Georgian
- German
- Italian
- Kazakh (Russian)
- Moroccan
- Persian
- Polish
- Portuguese
- Russian
- Ukrainian
- Uzbek
- and more on the way.
The Future of Global Contact Centers
Your customers are multilingual. Your workforce is multilingual. Your AI should be too. Balto helps every agent sound confident, compliant, and clear—no matter where they’re calling from or who’s on the other end of the line.
Looking to bring multilingual AI to your team?
Let’s make it happen. Reach out to see Balto in action.
Delilah Twersky
Delilah Twersky is a Sr. Creative Marketing Manager at Balto. Working in tech for the last 5+ years, she comes from a creative background in photography and writing. She has been doing both design work and field marketing at Balto for the last 2+ years.
