Balto Is Heading To Call & Contact Center Expo

Balto is for the contact centers of the future.

Las Vegas | Las Vegas Convention Center | March 16-17

Using Balto, contact center leaders scale excellent phone conversations that drive business growth. How? By guiding agents live on the call instead of after the call is already lost.‍

Take a step into the future — check out Balto at the Call & Contact Center Expo. Stop by booth 6025 for a quick glance at Balto’s functionality and enter to win a free cell phone of your choice. ‍

Then, learn more about how AI is strengthening human connections, boosting productivity, and maximizing agent and customer retention. Join Balto’s CEO, Marc Bernstein on March 16th at 11am in Theater 4.  

Want to take charge of the future of your contact center NOW? Schedule a 30 minute demo before the event and see what Balto can do for your organization. 

It’s time to step out of the present and into the future with Balto.  

Upcoming Events

Join us at Customer Contact Week 2022 | June 20 – 23 | Las Vegas

See how $100MM+ revenue is attributed to Balto

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What is Automated Quality Management (AQM) for Contact Centers?

As customer expectations continue to rise, it’s become more challenging and costly for contact centers to maintain exceptional support quality for their customers. And while traditional quality management can have a positive impact on your customer satisfaction levels, it’s no longer enough. Not to mention, it can hinder your operational efficiency and make you incur…

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