Meet Balto

Where to Find Us in 2025

2025 is the year AI transforms the contact center industry, and Balto is leading the charge. Whether you’re looking to optimize your contact center, streamline compliance, or harness AI for real-time coaching, our experts will be on the ground, ready to connect.

Check out where we’ll be and mark your calendar!

February

Webinar

Thinking of making the jump to AI voice agents? Here’s what you you’ll want to know

Tuesday, February 17th @ 10am PT | 12pm CT | 1pm ET

Thinking about making the leap to AI voice agents? Join us for a practical look at what today’s voice agents can actually do and what it takes to deploy them successfully. We’ll break down real-world capabilities, common pitfalls, and how modern AI voice agents integrate with enterprise platforms to deliver a reliable, transparent, and scalable customer experience.
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Thinking about making the jump to AI Voice Agents? Here's what you'll want to know
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All Upcoming Events & Webinars

Webinar

Thinking of making the jump to AI voice agents? Here’s what you you’ll want to know

Tuesday, February 17th @ 10am PT | 12pm CT | 1pm ET

Thinking about making the leap to AI voice agents? Join us for a practical look at what today’s voice agents can actually do and what it takes to deploy them successfully. We’ll break down real-world capabilities, common pitfalls, and how modern AI voice agents integrate with enterprise platforms to deliver a reliable, transparent, and scalable customer experience.
More Details
Thinking about making the jump to AI Voice Agents? Here's what you'll want to know
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See Balto in Action

Solve your customers’ problems faster with industry-leading AI. No manual call scoring, no random listening, and no holds to look up information.

Equip agents with answers to customer questions in real-time, instantly pulling information from your knowledge base.

Coach your agents faster than ever. Balto identifies which agents need coaching, does your prep work, pulls coachable conversations, and takes you right to the coaching moments.

Instantly view insights on the trends driving your business, ready for you out of the box.

QA conversations faster than ever, so all that’s left is verifying data entry and surfacing trends to leadership.