Balto Is Heading To Call & Contact Center Expo

Balto is for the contact centers of the future.

Las Vegas | Las Vegas Convention Center | March 16-17

Using Balto, contact center leaders scale excellent phone conversations that drive business growth. How? By guiding agents live on the call instead of after the call is already lost.‍

Take a step into the future — check out Balto at the Call & Contact Center Expo. Stop by booth 6025 for a quick glance at Balto’s functionality and enter to win a free cell phone of your choice. ‍

Then, learn more about how AI is strengthening human connections, boosting productivity, and maximizing agent and customer retention. Join Balto’s CEO, Marc Bernstein on March 16th at 11am in Theater 4.  

Want to take charge of the future of your contact center NOW? Schedule a 30 minute demo before the event and see what Balto can do for your organization. 

It’s time to step out of the present and into the future with Balto.  

Upcoming Events

Join us at Customer Contact Week 2022 | June 20 – 23 | Las Vegas

See how $100MM+ revenue is attributed to Balto

All fields are required. Phone: 855-462-2586

Is the Contact Center Supervisor Position Flawed?

Is the Contact Center Supervisor Position Flawed?

The more I’ve worked with contact center supervisors, the more I’ve appreciated the position’s conflicting interests. Let’s sympathize for a minute. The Contact Center Supervisor Position Is At Odds With Itself The supervisor and agent coaching relationship is the most pronounced contradiction. To mentor and coach effectively, the supervisor must build trusting personal relationships with…

Balto Logo

Balto Now Embedded Directly Within Major CCaaS and Workflow Systems for Simplified Contact Center App Management

New zero-footprint integration embeds leading real-time guidance platform into softphone systems and everyday workflow applications for a “single pane of glass” to unleash agent performance. St. Louis, MO — Balto, the leader in uniting contact center agents with AI for better conversations, is pleased to announce the launch of its next-gen integration: an embeddable “single…

Drive Revenue with Balto

More Conversions

Faster Ramp Time

More Payment Collections

Higher Close Rate Among New Hires

See What Our Customers Have to Say: