Enterprise Customer Success Manager Andrew Erker will delve into how flexible playbooks and real-time coaching ensure every call moves the customer closer to a scheduled job. Real-time prompts and smart checklists keep agents on track, leading to more booked appointments and increased revenue. Discover strategies to reduce ramp-up time for new agents and help new hires start booking appointments faster. Balto can help you identify trends, coach effectively, and make informed decisions that lead to more appointments.
Speaker
Andrew Erker
Customer Success Manager
