Why are Contact Centers Switching from CallMiner to Balto’s Real-Time Guidance?
01.
Actionable Insights, in the Moment
Save calls before they’ve been lost. Balto lets you intervene at critical moments to help your agents say the right thing every time.
02.
Upfront Pricing, No Surprises
Unlike CallMiner, our transparent pricing is determined by the number of agents, not by the number of calls or interactions.
03.
Seamless Setup and Integrations
Unlike CallMiner, our transparent pricing is determined by the number of agents, not by the number of calls or interactions.

Why Choose Balto?
When You Should Choose CallMiner Over Balto
If you’re just looking for post-call analytics, CallMiner may be the right fit for you. But if you want to improve your business by providing in-the-moment guidance, automatically scoring 100% of calls and coaching your agents in real-time, get in touch.
“Knocked My Socks off”
Drive real business outcomes with Real-Time.
More Conversions
Faster Ramp Time
Faster Handle Times
Here’s How Teams Use Balto
Reps Get Guidance on the Side of Their Screen

Managers Coach and Analyze Data in Real-Time

Quality Assurance Monitors Quality and Drives Improvement
