Empower Agents to Close More Sales

Balto guides reps to win the call and measures what’s working in real-time. Increase conversion rates by up to 35% in just 45 days.

Give Every Rep the Words That Sell

No more saying the wrong things in make-or-break moments. Guide every rep to sell like your top performers.

  • Balto’s Dynamic Prompts show reps the best discovery questions and rebuttals – exactly when they need them
  • Real-Time Coaching instantly alerts managers for critical moments, allowing them to guide reps live on the call

Coach All Reps Without Lifting a Finger

That means ramping new reps faster — and making all reps a little better with every call they make.

  • Balto’s Checklist reminds reps to always hit the basics
  • Notifications train out bad habits right in the moment
  • Real-Time QA automatically scores 100% of calls and helps managers identify the root cause of lost revenue

Measure What Works and Scale It Instantly

No more guessing — make your message better every day.

  • Balto’s Win Rate Analysis lets you test phrases against each other and automatically shows reps the winning option
  • Dashboards show you what’s winning calls so you can scale it to all reps instantly

Agent Customization

Harness the best of agent ingenuity through Balto’s agent customization features.

Agents can make each call their own by customizing the Balto app with different colors, animations, and themes, including night mode. 

Agents can try out different talk tracks to highlight their individual strengths. Balto rewards creativity by scaling successful variations out to the rest of the team so you can share what works at the push of a button. 

Crowdsource Best Practices

Consumer needs are always changing – and so should your talk track

Balto’s AI takes the guesswork out of scaling your talk track and helps you stay ahead of the curve by crowdsourcing what works, testing it out, and making recommendations on how you can strengthen your calls.


Work doesn’t always have to feel like work.

Motivate your agents with Balto’s gamification features, including targeted challenges and badges that create powerful engagement opportunities. 

Give your agents instant in-app rewards for improving the skills that impact business outcomes. With leaderboards, challenges, badges, and more, you can delight agents with virtual encouragement for a job well done.

Break Sales Records in Just 45 Days

See immediate revenue growth with lightning-fast installation and onboarding. Scale perfect conversations with Real-Time Guidance.

Here’s How Sales Teams Use Balto

Reps Get Guidance on the Side of Their Screen

  • The Smart Checklist shows reps key talking points
  • Dynamic Prompts show reps phrases and questions when they need them most
  • Notifications discourage bad habits
  • Live Chat lets reps chat with managers to get immediate guidance for critical calls

Managers Coach and Analyze Data in Real-Time

  • Scale ideal conversations to all reps with Balto’s Playbook Designer
  • Set up alerts for key moments on calls and coach via Live Chat with Real-Time Guidance
  • Dig into real-time data with Reporting and QA Scores

Quality Assurance Monitors Quality and Drives Improvement

  • Set up scorecards and weighted criteria with Real-Time QA
  • Identify what’s driving low or high scores with Real-Time Scores
  • Measure long-term quality trends and coaching effectiveness with Reports


No-Code Installation

on G2 from 400+ Reviews



After 30 Days of A/B Testing: 132% More Conversions

In a one-month long A/B test with 90 reps, this Balto customer walked away with 132% higher close rates.

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