Reimagining The Contact Center Podcast

Calling all contact center leaders on the front lines of generating revenue and providing a quality customer experience – we’re here to celebrate and discuss the trails you’re blazing.

Marc Bernstein, CEO of Balto, will talk with experts that are pioneering new and promising strategies to improve call center operations.

We’ll tackle both tactical and visionary topics like intelligent automation, agent engagement, transformative AI technology, the evolving landscape of compliance, consumer-driven analytics, and much more.

See Why Balto Has Guided 60MM+ Phone Calls.

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