Resources shared during the broadcast: Webinar Presentation Slides 2023 Contact Center Report: How Contact Center Leaders Are Improving Efficiency and Doing More With “Less”
Lee Salz – Skyrocket Your Close Rate With Effective Discovery Time to Read 1 minute Read More Lee Salz – Skyrocket Your Close Rate With Effective Discovery
The Right Response Every Time: A Foolproof Guide to Training Agents for Escalated Customer Issues Time to Read 1 minute Read More The Right Response Every Time: A Foolproof Guide to Training Agents for Escalated Customer Issues
What We’ve Learned By Guiding 200M+ Calls – Contact Center Trends & Insight Time to Read 1 minute Read More What We’ve Learned By Guiding 200M+ Calls – Contact Center Trends & Insight
Five Considerations Before You Implement AI In Your Contact Center with Blair Pleasant Time to Read 1 minute Read More Five Considerations Before You Implement AI In Your Contact Center with Blair Pleasant
How to Engage & Motivate Agents: AMA with Jeff Toister Time to Read 1 minute Read More How to Engage & Motivate Agents: AMA with Jeff Toister
How 400+ Leaders Are Improving Contact Center Efficiency Time to Read 1 minute Read More How 400+ Leaders Are Improving Contact Center Efficiency
