Download Presentation Slides (PDF) Resources shared during the broadcast: Download presentation slides (PDF) Balto’s Real-Time Coaching Research Report: We Surveyed 500 Managers About Call Center Coaching. Conclusion: It’s Not Working. See Balto in Action – Schedule a Demo
How 400+ Leaders Are Improving Contact Center Efficiency Time to Read 1 minute Read More How 400+ Leaders Are Improving Contact Center Efficiency
Do More With Less: 3 Effective Strategies to Maximize Your Contact Center’s Potential – w/Myra Golden Time to Read 1 minute Read More Do More With Less: 3 Effective Strategies to Maximize Your Contact Center’s Potential – w/Myra Golden
Say This Not That With Lee Salz: Sales Edition Time to Read 1 minute Read More Say This Not That With Lee Salz: Sales Edition
Jeb Blount On The Biggest Issue In Sales Contact Centers: Objections Time to Read 1 minute Read More Jeb Blount On The Biggest Issue In Sales Contact Centers: Objections
What Makes the Contact Center a Great Career? Insights from 600+ Tenured Agents Time to Read 1 minute Read More What Makes the Contact Center a Great Career? Insights from 600+ Tenured Agents
How to Identify & Coach on the Most Effective Soft Skills – with Myra Golden Time to Read 7 minutes Read More How to Identify & Coach on the Most Effective Soft Skills – with Myra Golden
