Download Presentation Slides (PDF) Resources shared during the broadcast: Download presentation slides (PDF) Balto’s Real-Time Coaching Research Report: We Surveyed 500 Managers About Call Center Coaching. Conclusion: It’s Not Working. See Balto in Action – Schedule a Demo
Fact vs Fiction – What AI in the Contact Center Means for Agents & Managers Time to Read 1 minute Read More Fact vs Fiction – What AI in the Contact Center Means for Agents & Managers
Unlocking Growth: How to Transform Your Contact Center into a Customer Acquisition Dynamo – With Michele Santagata Time to Read 1 minute Read More Unlocking Growth: How to Transform Your Contact Center into a Customer Acquisition Dynamo – With Michele Santagata
Transforming Call Center Quality Assurance – A New Era of Excellence – Featuring Tim Claudin, VP Sales, Balto Time to Read 1 minute Read More Transforming Call Center Quality Assurance – A New Era of Excellence – Featuring Tim Claudin, VP Sales, Balto
The Revolution of AI in the Outbound Call Center – Webinar – Featuring Balto’s CEO, Marc Bernstein & Convoso’s Chief Product Officer, Bobby Hakimi Time to Read 1 minute Read More The Revolution of AI in the Outbound Call Center – Webinar – Featuring Balto’s CEO, Marc Bernstein & Convoso’s Chief Product Officer, Bobby Hakimi
Balto’s Conversation Excellence Lab: Distinguishing Real From Hype: How Contact Centers Are Actually Using AI Time to Read 1 minute Read More Balto’s Conversation Excellence Lab: Distinguishing Real From Hype: How Contact Centers Are Actually Using AI
Lee Salz – Skyrocket Your Close Rate With Effective Discovery Time to Read 1 minute Read More Lee Salz – Skyrocket Your Close Rate With Effective Discovery
